What do I do if I receive a faulty item in my order?

What Should I Do If I Receive a Faulty Item?


If you receive a faulty item, we’re here to help. Our swimsuits come with an 18-month warranty covering manufacturing faults. To resolve the issue, please contact our Customer Care Team using one of the options below:


  1. Provide the following details:
    • Your order number
    • The name and number of the faulty item
    • A description and photo of the fault


Please note that our warranty covers only manufacturing defects, not damage caused by external factors. For guidance on proper care to avoid issues, please refer to our care instructions.

Reach out to us via email at info@lyramodest.com and we’ll assist you promptly.


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